Orbi WiFi 7 RBE973
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Poor wifi performances

Matthieu98
Aspirant

Poor wifi performances

Hello i noticed since the beginning a medium to bad network speed from my 7300v2 as extender. Since few days the extender has erratic behaviour. I tried full reset, upload lastest firmware, even next the router.

This occures with all connected devices (pc, phone), the wifi performances from the box is good using fiber.

Can you help please ?
Model: EX7300v2|AC2200 Nighthawk X4 WiFi Mesh Extender
Message 1 of 4
plemans
Guru

Re: Poor wifi performances

We need more details ot help

1. what actual speeds are you getting? 

2. is that over 2.4ghz of 5ghz?

3. how big is your home (sq ft)

4. what are the interior walls made with? (certain materials block wifi better than others)
5. How far from the router are you? 

6. what device and app/program are you using for testing? 

7. What router is it connected to?

8. what speeds do you get connected to the router at the location where the extender is? 

Message 2 of 4
Matthieu98
Aspirant

Re: Poor wifi performances

1. On the extender i get less than 2mbps while on the internet router i have +900mbps
2. Same on 2.4 and 5 ghz
3. Distance between the router and extender doesn’t change the performance in my case. It can be 1 m to 5 meters away.
4. The router and extender are in the same open area or in view in a corridor
5. A meter or so
6. I used speedtest from ookla and the app from netgear on ios
7. A router from my provider SFR(france) using fiber
8. More than 900 mbps on wire on router and more rhan 200 mbps via wifi
Model: EX7300v2|AC2200 Nighthawk X4 WiFi Mesh Extender
Message 3 of 4
plemans
Guru

Re: Poor wifi performances


@Matthieu98 wrote:
1. On the extender i get less than 2mbps while on the internet router i have +900mbps
2. Same on 2.4 and 5 ghz---it shouldn't be. 
3. Distance between the router and extender doesn’t change the performance in my case. It can be 1 m to 5 meters away.---If you're only 1-5 meters away, you shouldn't need an extender. And what size is the home? 
4. The router and extender are in the same open area or in view in a corridor----Again, if they're in the same area, why do you have an extender? Extenders aren't going to increase your speeds in an open area. They actually drop thoroughput 50% because of how they have to function (single/dual band) But pretty sure the question was about what the home was made of. 
5. A meter or so. Why do you have the extender 1 meter from the router? 
6. I used speedtest from ookla and the app from netgear on ios
7. A router from my provider SFR(france) using fiber-----That's like a mechanic asking what car you have and saying "its from the dealership". It doesn't tell us a whole lot other than you have a router. 
8. More than 900 mbps on wire on router and more rhan 200 mbps via wifi

What method of setup did you use? WPS or the installation assistant?

What wired speed do you get on the extender?

What firmware is on the extender?

Message 4 of 4
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