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Forum Discussion
SandyStow
Jul 26, 2022Aspirant
Port 8883 block on X6 R8000 Router
How can I unblock port 8883 Cox says it is because of my router I am trying to install a garage door opener with Amazon Amazon says that port should be open I have a nighthawk X6 R8000 Router
SandyStow
Jul 27, 2022Aspirant
I am trying to get my Amazon garage door opener to work.
Its a smart garage control - It's called a My Q
Sorry, I am not tech smart. 😞
SandyStow
Jul 27, 2022Aspirant
The My Q support person had me go on
Ismyportopen.com
I entered port 8333 and it was block. She said I should call Cox and have them open the port
I called Cox - The said they do not block the port. My router was blocking that port
- FURRYe38Jul 27, 2022Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What happens if you put the IP address assigned for this device into the routers DMZ?
- SandyStowJul 27, 2022Aspirant
the modem is an ARRIS TM3402A
I don't understand this question
What happens if you put the IP address assigned for this device into the routers DMZ?
- FURRYe38Jul 27, 2022Guru - Experienced User
To help by pass the router handling, try putting the IP address for the garage door opener into the routers DMZ:
https://kb.netgear.com/25891/What-is-the-De-Militarized-Zone-DMZ-feature-on-my-NETGEAR-router
https://kb.netgear.com/24086/How-do-I-set-up-a-default-DMZ-server-on-my-Nighthawk-router