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Forum Discussion
Problem after factory reset
After doing a factory reset, I am able to connect to the netgear network, but am unable to use the app or connect to the control panel. The app keeps saying router not found. I have cycled both my mo...
Try connecting with a ethernet connected PC and web browser pointed at 192.168.1.1
So, I tried 192.168.1.1, 192.168.0.1 in both http and https. I did it with a direct connection via ethernet on a desktop and also tried connecting to both the the standard netgear network and the 5Gigahertz netgear network on both my mobile and desktop. I cannot get to the admin screen. I've checked my modem (xfinity) and everything seems correct there, though I may be missing a setting that's causing a problem. Any suggestions are more than welcome.
What is the IP address your PC is getting from the router when it's ethernet connected?
There a router build in to the ISP modem/ONT?
routerguy25436 wrote:
So, I tried 192.168.1.1, 192.168.0.1 in both http and https. I did it with a direct connection via ethernet on a desktop and also tried connecting to both the the standard netgear network and the 5Gigahertz netgear network on both my mobile and desktop. I cannot get to the admin screen. I've checked my modem (xfinity) and everything seems correct there, though I may be missing a setting that's causing a problem. Any suggestions are more than welcome.
routerguy25436 wrote:
So, I tried 192.168.1.1, 192.168.0.1 in both http and https. I did it with a direct connection via ethernet on a desktop and also tried connecting to both the the standard netgear network and the 5Gigahertz netgear network on both my mobile and desktop. I cannot get to the admin screen.
This can happen when something else on your network is directing the traffic so that 192.168.1.1 gets lost.
The usual reason for this is that your modem also has a router in there trying to direct network the traffic. Many ISPs like to supply modem-routers.
Routers can sometimes spot the clash during setup and set themselves up to handle it. They can do that by giving the router a different IP address, something like 10.x.x.x rather then 192.168.x.x.
So, what's that xfinity modem?
