QOS Setup problelm

[JohnnyWB]

I have certainly has my share of problems with hi-tech gear with this thing being no different and this has caused me to once again look to this community for some answers.  I am having an issue with assigning or setting up the QOS Feature on this unit.  It seems to have a mind of it's own, since the last patch and It is sure getting aggravting to deal with.  Everytime I go into "routerlogin.net" and set up the system, the way I like, and exit back out, it erases my setting and reverts back to it's former basic setting, in this catagory only.  Simply put, it reverts to default settings each time and I have to go back in and re-set it all to what I want.

Is there any way to stop this and fix this problem, permanently?

I await your suggestions and/or answers.  Thanks

Johnny

[JamesGL · Accepted solution]

Hi JohnnyWB,

Try other web browser. If same with other browser, reset the router to factory default and manually reconfigure.

[VE6CGX]

You have to save(apply) your settings before logging out.

[JohnnyWB]

Yes, I am aware of it and do so but, it does not save them and I have to start all over each time.

[VE6CGX]

Did you try after logging in with ip address, 192.168.1.1? 

[JohnnyWB]

I will give that IP Address a try, later today, when I get off work.  Thanks

[JohnnyWB]

That is not the correct IP Address and can't be located.

[VE6CGX]

That is default address for Netgear router with user name/ppassword as admin/password. Are you running two routers?

Or have you changed the router address? If not, run command ipconfig /release, then ipconfig /renew,  and ipconfig /all

after last command you'll see gateway address and ip address for the router, etc..

[JohnnyWB]

No, I am not running 2 wifi routers.  I have the DSL Modem, that I have had for years and the Nighthawk wifi is all.  I attempted to copy and paste or save and attach the whole thing but it will not allow me to.  It shows the correct IP address but will not allow me to go there that way.  I simply have to log in via "routerlogin.net"

[VE6CGX]

Did you enter the ip address in lieu of routerlogin.net?

[JohnnyWB]

Yes and it will not allow me to access that page.  I still have to go through "routerlogin.net" to gain access to this page so I can make adjustments.  I am baffled by this, not sure what is going on.

[VE6CGX]

If you are willing get rid of Genie(uninstall) reset the router and see. Insisting on using QoS, prepare to spend hours experimenting.

[JohnnyWB]

I had actually gotten rid of the Genie App but, re-installed it recently.  Looks as though that may have been a mistake.

[JamesGL]

Hi JohnnyWB,

1. What is the firmware version of the router?

2. What web browser did you use to configure the QoS System? Have you tried other web browser?

3. If the issue happens after you have updated the firmware, you may try to reset the router and manually reconfigure.

[JohnnyWB]

The firmware version is V1.01.6 and I am using windows edge to access it, in windows 10 home

[JamesGL · Accepted solution]

Hi JohnnyWB,

Try other web browser. If same with other browser, reset the router to factory default and manually reconfigure.

[VE6CGX]

When you try other browsers, make sure you clear the browser cache first.

[JohnnyWB]

10-4, thanks all.  I will try it.