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123ad's avatar
123ad
Aspirant
Feb 16, 2021

R6080 , The smart wizard won't keep setting ''No. I want to configure the router myself.''

Hello, having a problem in the setup wizard getting the ''No. I want to configure the router myself. '' option to stay after clicking next at the top. I return and it's always clicked ''Yes''. Unplugged the router and reset the cable moden few times hoping that would do something, no luck.

 

Do you think i would have to factory reset and first thing click no in the setup wizard? Looked around and found nobody had this problem besides me. Thanks if anyone could help me turn this setup wizard off please.

5 Replies

  • 123ad's avatar
    123ad
    Aspirant
    Feb 16, 2021

    Sorry i forgot add I'm on the latest filmware Version V1.0.0.48.

    • 123ad's avatar
      123ad
      Aspirant
      Feb 16, 2021

      Thank you for the reply Plemans. I just now tried the Microsoft Egde and Firefox browser and Google Chrome is my default browser. Still the setup wizard is stuck on ''yes''. I factory reset twice and the setup wizard seems to permanently be stuck on ''yes'' every attempt. 

      • plemans's avatar
        plemans
        Guru - Experienced User
        Feb 16, 2021

        Did you try a different pc? 

        Is it currently connected to a modem/gateway?