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botanikmman's avatar
botanikmman
Aspirant
Jun 22, 2021
Solved

R6400v2 - forgot password; service contract expired but should not have to pay $140 to solve this.

R6400v2 Nighthawk

I was trying to install an Amazon firestick and the password I had on record for the 5G connection for the NetGear router does not work.  My service contract is expired but do not feel I should have to pay $140 for a service contract to get at the PW or get a new one.  Any suggestions?

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