NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
I set up a guest account on my 2.4 ghz and left 5ghz for my home items...I disabled the guest line and mnow none of my devices can connect to the 2.4 band only the 5 ghz one...when i try to connect to the 2.4 i get a time out or authentication problem...just upgraded to 1.0.6.28_1.1.83 today
Ricanvillin - Did the failure occur AFTER you upgraded to 1.0.6.28_1.1.83 or before?
The beta firmware DOES NOT INSTALL, from any type of device. Windows shows the filetype as "recovered file fragments" type.
Don't tell me the file will load to the router just fine. It will not. Ever. Please fix all your problems. Even your beta fixes aren't fixes.
tn77 wrote:The beta firmware DOES NOT INSTALL, from any type of device. Windows shows the filetype as "recovered file fragments" type.
Don't tell me the file will load to the router just fine. It will not. Ever. Please fix all your problems. Even your beta fixes aren't fixes.
It doesn't matter what type of file Windows thinks it is. You simply go to the Firmware Update wizard on the router and point it at the file on your computer. Here are the instructions (link).
Your response is 100% unhelpful. You somehow focused on the Windows portion of what I was saying, which was just a side note anyway.
Bottom line is... I know how to update the firmware. The router rejects the file that NETGEAR says is the fix. Please only respond if you have something constructive to add.
Tn77, I'm very sorry to hear about the difficulty downloading the beta firmware. I'll let you know when we have released firmware available.
Many thanks to all for your feedback. We have another couple of volunteers who have kindly agreed to look at our beta firmware. We hope to confirm we have a fix soon and release the final firmware to all.
Again, thanks for your patience with this issue.
I'm waiting weeks and it is terrible, my ip cams and other stuff are depending of 2,4Ghz.
Why is there no solution. Please help us.
Constantly the wifi 2,4 is gone