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R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
Thanks, rpoffen, for your detailed response!
We hope to have updated firmware in about two weeks that should fix this issue. We have a release candidate that has passed functional testing and is now in QA testing.
As soon as we have a production-ready fix, I'll post a link on this thread to the download center.
I apologize for the problem with the last release and appreciate everyone's patience with us. Thank you for improving our software quality.
Nifer wrote:Thanks, rpoffen, for your detailed response!
We hope to have updated firmware in about two weeks that should fix this issue. We have a release candidate that has passed functional testing and is now in QA testing.
As soon as we have a production-ready fix, I'll post a link on this thread to the download center.
I apologize for the problem with the last release and appreciate everyone's patience with us. Thank you for improving our software quality.
Thanks for the update.
Have the QA tests been updated to catch 2.4GHz issues so this issue never happens again?
Hi Stuckincube, yes. We have changed both our functional testing and QA testing. I spent nine years as an R&D engineer with NETGEAR before moving to support, so I agree with and appreciate your systematic approach to testing.
A few of you have been willing to test the release candidate firmware and I think we've provided it to all who are interested. We hope to complete the QA in the next few days and have the production version available soon. If there is anyone else who would like to test this version of firmware, you may download it here: http://files.netgear-support.com/go/index.php?action=d&step=3
Please note that release candidate (beta) firmware is not final firmware and may contain bugs.
if you download the firmware, please share your experience on this thread or send me a private message, so that we can all benefit.
Thank you again for your patience!
I can't log in with my username (or email) and password used for this forum at the link you provided to test the beta firmware....
Same here. I can't download the file either.