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Forum Discussion
jwong84
Sep 10, 2015Aspirant
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
- May 25, 2016
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
Nifer
Mar 02, 2016NETGEAR Employee Retired
Hi LeftCoast - I'm sorry to hear that the beta firmware didn't work for you. Did you have success with the earlier version of firmware? Are you willing to share the configuration files from your router with the beta firmware? Thank you!
LeftCoast
Mar 02, 2016Aspirant
I did not back up a configuration file for the beta version. It only worked for 9 hours. I also checked the logs and they do not go back to the beta version. I am using 1.0.4.30 right now and it seems to be working. I did a hard factory reset for 20 seconds after I uploaded the beta version and then reconfigured. I do use port forwarding and Dynamic DNS.
- NiferMar 02, 2016NETGEAR Employee Retired
Okay, thank you. I am very sorry to hear that the beta did not work for you, but glad that you have something that is meeting your needs. Please let us know if this problem returns, thank you!
- J_GonzalezMar 02, 2016Tutor
I installed the BETA firmware last week. Since then we've had the WiFi drop twice (that I know of). I think the older firmware was a little more stable, not sure this one is doing it.
- KillhippieMar 03, 2016Prodigy
when are we getting final firmware for the R7000 this has got to the point where I think I may have to get a new router, this is taking way to long. Its a disgrace.