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Solved
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
I do have a config file. Let me know how to send it to you and I will.
Regarding the noise, my client that is having this problem is in a "creative space", which is neo speak for an open floor, a large table with a bunch of people on laptops sitting side by side and across from each other. So perhaps the "noise" comes from a bunch of laptops being spaced a couple of feet apart.
The router in this environment is wall mounted on a backboard, up high, without anything nearby. So it's in a pretty clean location. And it's the only WiFi device in the office.
Also, thank you for the description of the physical environment. I've shared that with the engineering team. That will help us understand what a noisy environment looks like to a customer and not just in a lab.
Ok, I was going to sit down and actually downgrade, but...
If I recall correctly the VPN component was upgraded in 1.0.5 to support OpenVPN TAP, which 1.0.4.30 doesn't - so rolling back is not workable as we've already made that switch and some clients only support TAP.
Bottom line - I need the fixed firmware.
