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Forum Discussion
jwong84
Sep 11, 2015Aspirant
R7000 2.4ghz not working but 5ghz is fine
Firmware 1.0.4.30 and 1.0.4.28 tried for weeks at a time.
Wireless devices connected to 5ghz band are all working perfectly and have been since i purchased this router at the beginning of June ...
- May 25, 2016
Good news! We now have a production version of firmware that should resolve the 2.4 GHz issue, v1.0.5.64. You may download this firmware from our R7000 page here: http://downloadcenter.netgear.com/en/product/R7000#searchResults
As IrvSp correctly notes, this version of firmware fixes the 2.4 GHz issue and reinstates the new features, such as Kwilt, Smart Connect, and WiFI Transmit Power Control. It does not support Arlo. We hope to have a beta version that supports Arlo in the next two weeks.
We welcome any feedback you provide on this new firmware, and appreciate your patience as we resolved these issues. Thank you all for supporting the R7000 and NETGEAR!
Nifer
Feb 09, 2016NETGEAR Employee Retired
Hi Tim - thanks for your feedback. You are correct about the firmware. Through the contributions of people on this thread, we discovered a couple of bugs in the most recent version of firmware. We removed that firmware version from our site.
We encourage any customers who are experiencing issues to download version 1.0.4.30 from our website. If you are not having any issues, there is no need for you to change your firmware.
We have a release candidate version of firmware that we think resolves the bugs, and we hope to release this into production soon.
I apologize for inconveniencing everyone. I am extremely grateful to everyone on this thread who raised this issue.
Thank you!
Nifer
kkirispo
May 21, 2016Aspirant
cannot solve the issue even though downloading the version1.0.4.30, previous version 1.0.4.28 and other previous versions. Please advise when the new version will be released to solve all the bugs found?
- 123DaveGMay 21, 2016Tutor
Installed v1.0.5.62. performed hard reset. I still have to reset several times per day to keep all 2.4 device's going. iPhones work but not others (ring) devices.