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Re: R7000 AC1900 Restarts when wifi downloads exceed 1mb per second

R7000 AC1900 Restarts when wifi downloads exceed 1mb per second

My r7000 has been restarting itself when downloading seems to exceed 1mb/s  I know this is the problem because I've throttled the download speeds to below a mb and it works ok.  Can this router not handle the load?  Happening on 2 and 5 ghz, I have 10+ devices connected.  Doesn't seem to happen on ethernet connection.  Any advice, recommendations, best alternative firmware?

 

Thanks

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 1 of 13

Accepted Solutions

Re: R7000 AC1900 Restarts when wifi downloads exceed 1mb per second

It's the firmware, just loaded ddwrt, works fine now.

View solution in original post

Message 9 of 13

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DarrenM
Sr. NETGEAR Moderator

Re: R7000 AC1900 Restarts when wifi downloads exceed 1mb per second

We released a new firmware see if that changes anything.

 

https://kb.netgear.com/000060566/R7000-Firmware-Version-1-0-9-64-All-Regions-except-China

 

DarrenM

Message 2 of 13

Re: R7000 AC1900 Restarts when wifi downloads exceed 1mb per second

Nope, just updated and tested, still reboots....
Message 3 of 13
twitchy
Aspirant

Re: R7000 AC1900 Restarts when wifi downloads exceed 1mb per second

Well. No such luck.
Seems like the device still wants to continually reboot after 2-10 minutes of playing games and streaming.
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 4 of 13
twitchy
Aspirant

Re: R7000 AC1900 Restarts when wifi downloads exceed 1mb per second

@Avalanche2121 

I resolved this issue with a downgrade to 1.09.34 last night.

Everything is working as expected at this point (including my Circle device).

 

I will attempt an upgrade to 1.09.42 tonight, and see how that works out, but I recommend the downgrade at this point for you as well, to see if that helps at all.

 

 

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 5 of 13

Re: R7000 AC1900 Restarts when wifi downloads exceed 1mb per second

No deal, still junk lol
Message 6 of 13
twitchy
Aspirant

Re: R7000 AC1900 Restarts when wifi downloads exceed 1mb per second

Same boat it seems. 1.09.34 worked for a few days. And just had repeat disconnects... This is not fun 😞
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 7 of 13
JWS9518
Apprentice

Re: R7000 AC1900 Restarts when wifi downloads exceed 1mb per second


@DarrenM wrote:

We released a new firmware see if that changes anything.

 

https://kb.netgear.com/000060566/R7000-Firmware-Version-1-0-9-64-All-Regions-except-China

 

DarrenM


Darren

 

Your new firmware is garbage..with constant random reboots and connection issues. .42 is the last firmware that worked well.

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 8 of 13

Re: R7000 AC1900 Restarts when wifi downloads exceed 1mb per second

It's the firmware, just loaded ddwrt, works fine now.
Message 9 of 13
twitchy
Aspirant

Re: R7000 AC1900 Restarts when wifi downloads exceed 1mb per second

Have you had any issues since switching to ddwrt?
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
Message 10 of 13

Re: R7000 AC1900 Restarts when wifi downloads exceed 1mb per second

I have had some setting and config issues, as i am using this router as a bridge now.  However, the original problem of restarts due to wifi downloads has been resolved.  I have downloaded multiple items at high download rates and the router has stayed on and not disconnected/restarted.

Message 11 of 13

Re: R7000 AC1900 Restarts when wifi downloads exceed 1mb per second

Can't speak for any of thre FW revs since 1.0.9.42.  Stability has not been an issue in my 5 years of R7000 ownership. 

 

The router has never restarted under any circumstances regardless of the load put on it's interfaces (wired or wireless).  While this could be an issue with FW above .42 (I have no experience with them).  The hardware is not inheriently faulty, anyone having stabilty issues, unexpected restarts, etc, should look at their FW and how it was loaded.

 

The most common cause of instability and restarts (at least with earlier revisions) is corrupt FW loaded using auto-check and update, automatic update or using Genie via a wireless connection.

 

 

 

 

 

   

Message 12 of 13

Re: R7000 AC1900 Restarts when wifi downloads exceed 1mb per second

UPDATE:  I managed to brick this router while messing around trying different things.  I re-loaded the netgear stock firmware via the TFTP recovery method and the router seems to be running much better, handling lots of traffic with no reboots.  It may be worth a shot if your at wits end.  The procedure can be found here: https://community.netgear.com/t5/General-WiFi-Routers-Non/Guide-How-to-quot-unbrick-quot-your-WGR614...

It may take a few minutes to complete then it restarts itself, i had to reset it after as well to get it up.

Good luck, Cheers

 

Message 13 of 13
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