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R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
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I have the R7000 with a Seagate STBV4000100 4TB USB 3.0 drive connected. I can connect to it just fine, drive shares work etc. From a WIN 7 64bit OS system using windows explorer I can create folders, files etc.
Problem is, on occasion when I try to delete some files or folders I get the following message;
"You need permission to perform this action
You require permission from Unix User\nobody to make changes to this folder"
It would seem I'm not able to change the permissions from windows explorer either.
Would anyone know how I can change the permissions so I can delete from windows explorer?
One thing of note. When I copied the folders/files to the NAS drive from the windows system, some of the files were marked as read only. Not sure if this is part of the issue, but either way. How can I set the permissions to something so I can delete them from windows?
NOTE: If I disconnect the drive from the router and connect it directly to the PC... it works fine. As router and PC are not on same floor, this is not practical and defeats the purpose. Suggestions welcome!
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After a few reformats of the drive, it worked for me. The files on the eSata drive are exactly like the "standard" Windows Explorer. I can save, load, delete, change properties etc... Since it worked, I had to power down the router once, and after a restart, nothing had changed. Everything still working. (except the bad 5G wifi, and the "freaky" interface, but that was like before)...
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
Anyone else have any ideas?
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
Regarding the folder I'm unable to delete;
It seems to me, at least from a windows perspective that the Windows OS sees both impacted folder/file permissions EXACTLY the same as folders/files without the issue.
I cannot see any reason why random files and/or folders are unable to be deleted. Since the rights are controlled by the router, I'm beginning to wonder if this is a bug. Still waiting on feedback from Netgear Tech Support.
Anyone else seeing this? Any ideas? :confused:
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
I've also had files copied over via Explorer to the USB drive disappear?
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
It does seem to be random too. I was using the windows backup feature and it had created 5 or so backup sets. I decided to delete them and I could only delete 4 (the 5th was not being held open be the backup application). Point is the same process created them and then only could delete 4 of 5. Weird.
I currently have 1 folder which prompts me for the user\nobody permissions and one which I get no errors when I try to delete it... it just doesn't go away.
They really need to incorporate a reset-rights on all files options or other management tool.
I can fix them all by connecting the drive to my PC, but holding off so Netgear support has these examples....
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
My files are all in individual folders. The one I'm having problems with is an empty folder. I don't want to delete anything else right now, but I'll try later and see if a used folder, not an empty one can be deleted.
Hmm, just tried doing a MOVE from the USB to my PC using Explorer. That DID work. The folder and files inside it are gone from the USB? Makes no sense? I just tried deleting the empty folder and it fails with the permissions error?
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
Would be nice if the could build in a file management utility into the UI which would be directly UNIX and not Windows to UNIX. or at the lease a reset all files/folders permissions.
Anyone else seeing this?
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
The only fix I have found is to plug the USB device into my computer and have windows repair it, which takes forever.
I am really hoping for a fix soon as I am not a fan of losing large amounts of data or not being able to write to/delete anything from the USB device.
NETGEAR are you listening?? :confused:
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
Netgear support hasn't a clue. The support person just wanted to upgrade my firmware (which was unsuccessful anyway.)
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
By the "problem" I mean that when I plugged my portable hard disk drive into the NAS port on the N750 (DGND4000) router, I found I could not delete the files that were already on the router.
I am running WIN8.1.
Usint File Explorer, click on the file you want to delete to select it. Right click it. But do not select Delete. Instead select Properties, then choose the Security tab. If for the items in Group or user names you do not see Full control Allowed, you will not be able to delete the file. Worse yet, you will not be able to set it here for some reason (even as a WIN Administrator).
However, some of my files WERE Allowed Full control. For those fileS I WAS ABLE TO DELETE THEM.
Maybe you will have the same experience.
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
In the router interface go to advanced - USB storage - advanced settings. Click on the edit button under the unit you want to fix. A pop-up (or new tab) will come up. After that set the read and write permissions as allow for all, even if they were like that before and save.
I hope it helps
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
That is interesting
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
I hope at least I can try that official firmware that might be released by the end of february.
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
It certainly looks like there is a problem with their device drivers, and/or, drive management.. Very frustrating..I can't keep copying 500G of files back and forth all the time!
I also have a recent post on the R7000 forums regarding Extended Journaled and GUID partition problems that outline all the problems and testing that I have done.
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
Don't repair it. Go to Device Manager and "Uninstall" it. Then scan for new hardware. It's quick and works fine with permissions restored.
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
I do have two specific Media Server problems though.
I did report this to Netgear with captured screens from the iPad (Media Client) with proof it is purely (on the dups at least) a Media Server Catalog problem, and hence firmware. If I open .readyDLNA using a SQL viewer I can see the dups listed. That is why when I delete the file and restart the server, the database is rebuilt and it scans all folders for data to include. This function works correctly. It appears what doesn't is when the database is being updated by the f/w as files and folders are added.
Once I lose a folder or file that was copied/moved to the USB drive I sort of suspect the file structure is damaged. I then take the USB drive to the PC and Windows recognizes it has a problem, runs CHKDSK and reports it found FREESPACE as allocated, probably where the missing folder and file(s) are/were. Again, probably a F/W problem. This is because they sent me a V1.0.2.xx beta and it still had the same problems.
So what does Netgear support do, claims they can't reproduce this (could be tough) and tells me my router is probably damaged and issues an RMA. $12 later I get another R7000 with the same S/N on it. OK, give it a try, problem persists. Yesterday new F/W released, gave it a try, problem persists, at least the dup's, have not see lost folders/files, yet.
I did NOT have such problems with my old ASUS RT-N56U and the same USB drive.
I am NOT optimistic this will be fixed soon. Bummer. It is either unique to my system as I use a 3rd party Windows Explorer (Explorer++) or my network card (hard wired to the router). I did use the Windows Explorer as a test once and it did happen with that, so since it works with my old router OK I sort of rule these out as the cause.
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
I am new to the forum today, but have good experience re: WNDR3800 and R7000 USB HDD file access issues, etc.
Bottom line:
files and folder do seem to get 'locked out' somehow... not sure why...
if you get an error when trying to access the shared folder or file, something like, "Unix/Nobody..."
To correct, simply find the folder on the HDD (not need to disconnect from the router),
right click, properties
clear the read only box
worked for me on several files
Good luck.
CDL
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
I upgrated from a wndr3400v2 to the r7000 3 days ago. At first, I was really happy because transfers from "readyshare" to my pc went from 4 MB/s to 60 MB/s. Range was also better.
However, yesterday I tried downloading a 17 GB torrent to the readyshare USB drive. About halfway through, all the files that were downloaded disappeared. The folder was still there but it was empty and I couldn't delete it. I had to unplug the drive, and plug it in my pc to delete it. Then I restarted the download and it worked. But this morning the files were gone again. Same problem, I couldn't delete the folder with the following error message: "You require permission from Unis User\nobody to make changes to this folder". This is very annoying and I'm afraid to loose more data. I hope the damage is limited to this torrent only. Anyways, I just wanted to let you guys know since this thread hadn't had any activity in a couple months. I want to let you know that this issue is still there with the latest firmware (V1.0.3.60_1.1.27). I'll be returning this router and go back to my good old wndr3400v2.
P.S. I also loose all connections (wired and wifi) about once per day since I got the R7000. It could be related to the USB problems, I don't know.
Cheers!
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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
Ok, connected the flashdrive to the PC and ran chkdsk. Errors were found and corrected. Re-connected the flashdrive to the R7000 USB3 socket and copied the smaller 2 GB file. File copied ok. Copied the larger 93 GB file and it was corrupted as before. Re-connected the flashdrive to the PC and ran chkdsk again. Following corrections made AGAIN:
Correcting errors in the master file table's (MFT) BITMAP attribute.
Correcting errors in the Volume Bitmap.
Windows has made corrections to the file system.
Looks like the first copy corrupts the file system!
This also occurs with the latest firmware and even after a lengthy and frustrating dialog with support earlier in the year.

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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
This also worked for me, temporarily, but the problem came back. I am trying to use the share for Windows 8 File History, and I'm concerned that the 'Clean up Versions" feature won't work. One thing that I plan on trying is to use the "connect using different credentials" with the Netgear admin user and password when I use the 'Map Network Drive" function in Windows 8.

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Re: R7000 NAS Drive Can't Delete Files Folders Permissions Issue User \ Nobody
Use EXT3/4 and you'll likely see a lot of these problems disappear.
If you really need to access your drive from a PC, there are drivers available for Windows that work way better than using NTFS on a Netgear router.
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