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Have hit reset several times...cycles through but comes right back up connected to the internet, and password/login hasn't been reset to default admin/password....any suggestions?
After clicking on “A router firmware upgrade is available” and flushing with new firmware, my router didn’t work anymore. As I stated earlier, only ‘blinking white’ light were showing.
I called the customer service and spent about an hour, trying different things they suggested, and nothing worked. It was a mixed experience. While, the technical support representative were nice and tried what she could do to help me and my router was out of warranty, she didn’t offer anything that I couldn’t find in goggle. At then end, when she failed she said sorry and that was it. I know the router was out of warranty and they were not going to do anything about it. However, I think they should take more responsibility for failed update for a $200 router.
So, after asking technical support representation told me that the $200 device is now a piece of brick and I already spent 2+ hours to fix it, I decided to give up and start driving to Costco/BestBuy to get an new router (obviously not a NetGear). Before, I give up, I sent this message as a last resort, and tried one final thing.
already have...several times....idk what else to do...i've always used netgear, thinking i may have to switch to linksys, or belkin. never had so much trouble with a netgear, quality seems to be in question when something as small as a factory reset won't work. very frustrated right now. 😕
Power up your router and let it boot. Press and hold the reset button on the back of the router until the power led starts blinking orange. You should notice a click by pressing the reset button.
I know nothing, but some reports here suggest that, on Windows, the built-in command-line TFTP client works better than the "tftp2.exe" program shown there.
I tried all these things (tftp2, 30,30,30 reset, etc) and I can't get to reset the router. The power light is "bliking white". Any other suggestion? or is this a $200 brick now? (out of warrenty)
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
A bli[n]king white power light can be a sign that you are in recovery mode.
tftp (where did the 2 come from?) is notoriously hard to get right.
How are you going about that?
As a newcomer to this discussion, and the forum (welcome to the funny farm), you might like to tell us a bit more about what you have done and what happened.
Not clear on this one at all? Sounds like one initial problem, resetting router did NOT put the UID and P/W back to default values... and now has done a myriad of things and it really having a blinking white LED problem?
I know at 'one time' doing the reset DID erase the UID and P/W and put it back to default. This was some time ago on much older firmware. I also know that when I tried less than a year ago this did NOT happen. Entered UID and P/W remained.
Suspect this would have been a change in the firmware at some point?
After clicking on “A router firmware upgrade is available” and flushing with new firmware, my router didn’t work anymore. As I stated earlier, only ‘blinking white’ light were showing.
I called the customer service and spent about an hour, trying different things they suggested, and nothing worked. It was a mixed experience. While, the technical support representative were nice and tried what she could do to help me and my router was out of warranty, she didn’t offer anything that I couldn’t find in goggle. At then end, when she failed she said sorry and that was it. I know the router was out of warranty and they were not going to do anything about it. However, I think they should take more responsibility for failed update for a $200 router.
So, after asking technical support representation told me that the $200 device is now a piece of brick and I already spent 2+ hours to fix it, I decided to give up and start driving to Costco/BestBuy to get an new router (obviously not a NetGear). Before, I give up, I sent this message as a last resort, and tried one final thing.
