Orbi WiFi 7 RBE973
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R7000 PROBLEM

przemekbobrowsk
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R7000 PROBLEM

Hello.
I have an unusual problem. I have a network based on Netgear hardware. The basic router is the R7000 which gives a cable signal to three rooms and additionally to the EXT R7000 as an additional access point. Several devices work over the cable: TV, SAT tuners, switchboards and Nas. The rest on Wifi and this is where the problem arises. Apparently the wifi works, but there are downtimes, dropouts in the transmission. Often, for example, on Fb there is a message that there is no internet connection. The problem occurs on many mobile devices.
Could it be that the wifi works or does not work, is it working in some percentage and not in another? ???

Can anything be changed to make it work better ?? When there are two different networks (router and ext) just like one router works.

Help me
Message 1 of 3

Re: R7000 PROBLEM


@przemekbobrowsk wrote:

Apparently the wifi works, but there are downtimes, dropouts in the transmission. Often, for example, on Fb there is a message that there is no internet connection. The problem occurs on many mobile devices.
Could it be that the wifi works or does not work, is it working in some percentage and not in another? ???

Have you done anything to check what is happening when the wifi dies? For example, what do the wifi LEDs look like on the wifi sources?

 

Have you looked for local wifi Interference from the neighbours?

 

Have you tried switching channels on the wifi sources?

 

Which source do these things connect to? Router or extender?

 

What is "Fb" and what gives you that message?

 

Apologies for all the questions. But you can help people to help you by providing the information suggested in this forum's header:

 


Subject (Include model number and brief summary)
Model (Recommended - Helps the community give the best answers)
Body (Include additional detail including model version, firmware, OS and environment where relevant.)

They are there for a good reason.

 

 

 

 

Message 2 of 3
plemans
Guru

Re: R7000 PROBLEM

1. what modem/gateway is the router connected to? 

2. what firmware is on each r7000?

3. have you noticed when the r7000's drop, what device they're connected to (primary router or AP)?

4. Do you have the r7000's set with separate ssids? 

5. Are the r7000's using different wifi channels so they don't interfere with each other? 

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