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Forum Discussion

millerre1959's avatar
millerre1959
Star
Apr 26, 2016
Solved

R7000 USB ports not working properly

I decided to use small form factor USB 3.0 and USB 2.0 flash drives for my ReadyCLOUD account on my Netgear R7000. Here is the outcome of my installation: -- USB 2.0 drive works in both USB ports ...
Advanced Features
Troubleshooting
  • millerre1959's avatar
    millerre1959
    May 06, 2016

    The beta firmware fixed the problem. Many thanks!

Texxen's avatar
Texxen
Aspirant
Jul 28, 2016
This seems to be a never ending problem. R7000 USB 3.0 port. Had 1.0.5.70 firmware. Updated to 1.0.6.40 firmware. Now have 1.0.6.54 firmware. Same story USB 3.0 shows up,works until I reboot router. Have a SanDisk Ultra Fit 64gb. USB 2.0 works all the time. It's a repeat of everything I've read everywhere else. Are the Asus routers working properly (AC1900 series)???
  • JamesGL's avatar
    JamesGL
    NETGEAR Employee Retired
    Jul 28, 2016

    Hi Texxen,

     

    Have you tried to reset the router after updating the firmware? If not yet, please try to reset it and manually reconfigure the device.

    • Texxen's avatar
      Texxen
      Aspirant
      Jul 29, 2016

      Yes, reset router, no USB 3.0.  (SanDisk ultrafit 64gb, NTFS format,2 partions) Works in USB 2.0

      • JamesGL's avatar
        JamesGL
        NETGEAR Employee Retired
        Jul 29, 2016

        Hi Texxen,

         

        Please check your inbox.

         

        JamesGL

        Community Team