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Forum Discussion
jontyblack
Jan 05, 2018Aspirant
R7000 WIFI devices fail to connect - obtaining IP address
Hi All, I have had this router for about a year. Everything has been working fine until about 2 weeks ago. Up until this point I was runing a firmware 1.0.7.* (unsure of the exact version). I als...
- Jan 06, 2018
Case850 wrote:
.....and probably over a 1000 posts.
This is probably the most active:
R7000 keeps losing 2.4GHz wireless connectivity - NETGEAR Communities
It is also where the Netgear support people chip in from time to time:
Re: R7000 keeps losing 2.4GHz wireless connectivi... - Page 11 - NETGEAR Communities
pman27
Jan 06, 2018Aspirant
Hi Folks,
I mentioned this a couple of weeks ago, didn't get any traction with the discussion. I've been on V1.0.9.20_1.2.28 for a couple of weeks now and been stable but found all my devices offline this morning. My iPhone wasn't on WiFi and when I tried to connect to my 5G guest network (been using that as a test rather than my Smart Connect 2.4 GHz + 5 GHz network) I got "No internet connection". I was connecting to the network but not getting any valid IP address.
I logged into my router via a PC with a wired connection and found the only attached devices were wired, no wireless. I disabled the router as a DCHP server and it appeared to restart when I applied the setting. After that, I saw that the devices configured with static IPs came back. I re-enabled the DCHP server and applied and all devices came back after the restart.
This would seem to indicate an issue with the router forgetting MAC/IP address assignments, though the reboot could be fixing anything. It does make we wonder if there is an issue refreshing DCHP leases. Hard to separate symptoms from problems.
michaelkenward
Jan 06, 2018Guru - Experienced User
As said before, see message from Case850, there is a long running discussion of this issue:
R7000 keeps losing 2.4GHz wireless connectivity - NETGEAR Communities
Adding to this conversation probably won't get very far.