R7000 Wifi super slow

[CollinFrame24]

Hello,

So today I got 80mbps down, 10mbps up internet speed. It works fine on wired connections, and its normal on the 5GHZ network, getting 71, Mbps 10mbps up which is fine. But on the 2.4ghz network, i am getting 2mbps down, 1 mbps up. The router is updated and was working fine. Please help me out!

[IrvSp · Accepted solution]

Some questions based on your posting.

• Is the Down/Up speed 'new' or did you always have it? Not clear from "So today I got 80mbps down, 10mbps up internet speed."?
• How do you know "It works fine on wired connections", what makes you say that?
• As for the 2.4 Ghz did you ever have it running faster?
• What is the 2.4 Ghz adapter or device?
• Did you RESET the router after UPDATE and re-enter all settings?

[michaelkenward]

---

@CollinFrame24 wrote:
The router is updated and was working fine.

---

What does that mean? What is the firmware version? (Numbers are more convincing than any fleeting claims of "latest version".) Did you factory reset the device after any firmware update?

[IrvSp · Accepted solution]

Some questions based on your posting.

• Is the Down/Up speed 'new' or did you always have it? Not clear from "So today I got 80mbps down, 10mbps up internet speed."?
• How do you know "It works fine on wired connections", what makes you say that?
• As for the 2.4 Ghz did you ever have it running faster?
• What is the 2.4 Ghz adapter or device?
• Did you RESET the router after UPDATE and re-enter all settings?