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Forum Discussion
CCNE37
Oct 09, 2019Luminary
R7000 bricked after firmware update attempt
I have recently tried a firmware upgrade on my R7000, and it never got past the dreaded white blinking power light. I found other threads that referred to the tftp process, and tried a few things...
- Oct 10, 2019
Thanks again.
Well I tried again from scratch, and got something to happen using the Windows 10 TFTP client.
It came up with a message saying that transfer was successful.
After a few minutes, the power light turned solid orange and stayed orange for about 10 minutes - I was about to pull everything apart again, when it suddenly turned solid white and the internet light came on.
I have checked and the firmware is back where it was before I believe, which is the same as the firmware version I used for the transfer via TFTP.
I am very hesitant to try the firmware update again.
Thanks you for your help :smileyhappy: Much appreciated.
Colin
Kitsap
Oct 09, 2019Master
Remove all cable connections to the router.
Set the device where you have easy access to the reset button hole and the power supply.
Plug in the power cord and push the power on switch and let the router go through a power on sequence and the lights stabilize.
Once the lights have stabilized; press and hold the reset button for thirty seconds then remove the power cord while continuing to press the reset button. Continue to press the reset button for thirty seconds then reconnect the power cord. Continue to press the reset button for thirty seconds and then release.
The 30-30-30 sequence above may need to be repeated a couple of times.
If you are successful in getting the router to start, the IP address will be the default and the username and password will be the default (refer to your manual).
If you are successful, recommend updating the firmware with only one ethernet cable connected to a router LAN port and that will go to a computer. The tftp may be apprioriate if you cannont log into the main configuration page via an ethernet connection.
StBernard
Oct 10, 2019Aspirant
I am experiencing the same problem. I also tried the 30-30-30. Repeated it for 4 times and it still did not boot. On power up, after a sequence of the lights flashing, it goes to just the power light as orange for approx 30 s and then the power light flashes white at about 1 Hz.
Paul
- CCNE37Oct 10, 2019Luminary
Paul
That describes what I am seeing exactly.
Colin
- antinodeOct 10, 2019Guru
> [...] I followed the instructions in this link [...]
> [...] I changed my IP address in properties to 192.168.1.1. [...]
Those two statements can't both be true.
"192.168.1.1" is the default address of the router. The address of
your computer must be compatible, but different. For example, as that
KB article suggests:> xii. IP address => 192.168.1.10
> I then downloaded the tftpd64 software, [...]
Probably pointless. I'd stick with the command-line TFTP client
program which came with your OS, and forget any third-party TFTP
programs.> [...] I changed the server interface to the Intel(R) Ethernet
> Connection (2)I219-V [...]"changed"? "server"? What was it before? How many Ethernet
interfaces does this computer have? How many have a cable connected to
your router?> [...] I did notice that in front of this description was a IP address
> of 169.254.227.39 - I was expecting it to be 192.168.1.1."169.254.x.y", is a self-assigned address, and is an indication of a
faulty configuration. My guess would be that you tried to set the
interface in the computer to "192.168.1.1", and that address was already
in use by the router. Windows noticed the conflict, ignored your
instruction, and did the best it could. (Which was not good enough.)> [...] this time entering the 169.254.227.39 IP address in the host
> box, [...]Still no good. "169.254.x.y" is not on the same subnet as
"192.168.1.1", which is where the router should be.
"192.168.1.1" is the default address of the router. The address of
your computer must be compatible, but different. For example, as that
KB article suggests:> xii. IP address => 192.168.1.10
Read the instructions again, more carefully. Set the address of the
(active) interface in the computer to "192.168.1.10", as suggested.With both the router and your computer on the same subnet
("192.168.1.*"), you should not get those "unreachable network"
complaints. (You may still have problems, but not that one.)- CCNE37Oct 10, 2019Luminary
Thanks for the reply.
Apologies, let me clarify - in the network device IPv4 properties I set the IP address to 192.168.1.10, and the default gateway address to 192.168.1.1 (as per the instructions). The subnet mask is self populating.
I only tried the Tftp software because of the error message when using the Windows 10 TFTP client.
The default server interface in tftp software comes up as 127.0.0.1 Software Loopback Interface 1, so I changed it to the only other option, which was the Intel(R) option.
I have one cable connected to my router, which is the one connected to my desktop.
In the Tftp software, in the box called "Host" - is this the router IP address (192.168.1.1) or the PC IP address (192.168.1.10) ?