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Forum Discussion
R7000 keeps dropping wifi connection
My Nighthawk Router R700 keeps dropping signal. I've rebooted it, reset it and checked for updates. Still having problems. I've even done this with my modem. These are brand new, only 3 1/2 months o...
I don't understand the purpose of your reply or your "lecture".
- I posted here asking for advice and I got none.
- I updated my post that I returned the defective one and then YOU decided to reply with a SNARKY message about the percentage of routers that have passed QA than those that slipped by.
- I asked you if I should just refrain from using these Forums and your reply was to try and lecture to me about the reality of working with technology products and how they cannot be 100% bullet proof.
- "And with devices like the r7000 that have been sold for 7 years, you'll see even more because it has been marketed/sold for so long and has had a rediculous amount of devices sold." - Um, this device has 2019 printed on the box so how do you equate that with this product being sold for 7 years?
Also if this is your idea of Community Management then that reflects very badly on Netgear's Community team.
Hello, sorry for my late reply to your post but was just getting caught up on emails. I had the same issue with my router which is same exact model. After extensive searching online I found someone suggest to "rollback" the firmware version to a version known to have no dropouts and/or issues so that is what I did. I also shut off auto-update to keep any new versions from being downloaded. It has worked great for me. I know it may not be the answer you wete searching for but from everything ive gathered when researching the subject, it was the only true fix I could find unit Netgear decideds to address the situation (which I'm guessing isnt any time soon since they've released 2 new versions since my initial problem and after experimenting neither have stopped the dropouts I was having) Anyhow, if u want the version I downgraded to just let me know and I'll look it up for you
Gleazon yeah just curious what verison you're on. I spent a TON of time online researching the issue and everyone suggested 1.0.9.42 but I had the same WIFI Drop outs on this firmware. I thought it might just be my router but my sisters R7000 was having the EXACT same issue. I also flashed 1.0.9.42 on hers (same issue on hers). I factory reset everything, set everything up on both routers manually, issue still persisted. So as a last ditch effort before her replacing her router or replacing my own I flashed Fresh Tomato firmware. The only firmware that hasn't had this issue so far for me is 3rd party open source Fresh Tomato firmware. I've been up and stable for 5 days.
Thanks for joining the discussion Gleazon !
Ya I have to say I am disappointed in netgear for their lack of response or care at multiple issues with their AC1900 series firmware or hardware. The fix of replacing the proprietary firmware appears legit but it should be on the company to test their own software and end-users "hacking" their own hardware shouldn't be necessary.
Gneisguy13 agreed 100% just glad I know what I'm doing and have that option otherwise I would have already had to purchase a new router! 5 days up and stable on Fresh tomato latest 2020.5 firmware at this point. I'll eventually replace it as it's about 3 years old at least. But I want to hold off at I really don't have the extra funds to shell out $200-400 for a good router right now. Can't go cheap because I have about 20 devices total that use the WiFi on the router. Not always at the same time. Use it for working from home, gaming, streaming music, streaming live TV from my jailbroken firesticks, etc.... So I need something with some beef to it!
- billscott92787 ya I actually have been the 1.0.9.42 version for several months now without any drop out issues. I’m sure it’s super frustrating that it’s happening for you even with the .42 version since I know I’d be losing my mind if it was me..lol..the one thing I find that is a little suspicious to me is it around every 3-6 months all of a sudden I will get the dropouts again and I will commence to login to the router and find out that it somehow updated to the newest version even though I have the auto update deactivated. I’m not sure how netgear is getting around that but it’s happened 2-3 times now for me and I thought the first time that I forgot to turn auto off but after the 2nd time I made sure of it and it still happened again anyway. At this point if/when it does happen I right away it’s because it auto updated and I log on and downgrade it all over again. At any rate, sorry for such a late reply but somehow I skimmed over the response email and didn’t realize I did until going through and deleting old emails