Orbi WiFi 7 RBE973
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R7000 looses access and password weekly

Spartin153
Aspirant

R7000 looses access and password weekly

First started off about every other month I would loos internet access but I figured it was probably my ISP changing IP address, then recently I have been having to restart my router weekly for the past couple weeks because I will all the sudden loose internet access then several minutes later I will loose WiFi connection and can’t even access with a hardwired computer. Also when this happens and I try to re access my network it says my WiFi password is incorrect. But if I re boot my router it goes back to normal like nothing ever happened.
Model: R7000|AC1900 Smart WIFI Router
Message 1 of 5
plemans
Guru

Re: R7000 looses access and password weekly

What modem/gateway is the R7000 connected to? 

What firmware is on the R7000? It hasn't been known for the best firmwares. 

The agreed upon stable version is the 1.0.9.42

But some have had luck with the newest 1.0.11.116

Any changes in frimware to the R7000 should be done over a hardwired connection. I also recommend a factory reset and a clean install for best results. 

Message 2 of 5
Spartin153
Aspirant

Re: R7000 looses access and password weekly

The version is currently on 1.0.9.88
I have tried to update and said it’s up to date. I will try a clean wipe and go from there
Where do I download the old version of firmware from?
Message 3 of 5
plemans
Guru

Re: R7000 looses access and password weekly

You can get it from here: 

Nighthawk R7000 | AC1900 Smart WiFi Router | NETGEAR Support

 

I'd try manually updating first to the newer version. Some have had great luck with it

Message 4 of 5
Spartin153
Aspirant

Re: R7000 looses access and password weekly

Modem is a CM700
Message 5 of 5
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