R7000 not assigning an IP address to Polycom VVX201 VoIP phone

[MattAN]

Hello, just recently was sent a VoIP by my employer, however I am unable to use it as it is unable to connect to the network.  The Polycom VVX201 from Vonage is not being assigned an IP address by the R7000 router I am trying to connect too.  I have adjusted a number of settings within the Netgear genie to no avail.  Please help for my sanity.  Thanks.

[DarrenM · Accepted solution]

Are you able to assign the ip address manually within the VOIP phone settings like set it to 192.168.1.30?

DarrenM

[DarrenM · Accepted solution]

Are you able to assign the ip address manually within the VOIP phone settings like set it to 192.168.1.30?

DarrenM