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Forum Discussion

Aspirant

May 10, 2017

Solved

R7000 not connecting

I've had my R7000 for a little over 2 years, roommate and I just moved, we used to have Time Warner with no problems, now we have Cox and today, a little over a week after moving, our router just stop...

Troubleshooting

JamesGL
May 16, 2017
Hi Aeons,

Check the firmware version of the router. Make sure to update it and reset after.

https://kb.netgear.com/000038289/R7000-Firmware-Version-1-0-7-12

JamesGL

NETGEAR Employee Retired

May 16, 2017

Hi Aeons,

Check the firmware version of the router. Make sure to update it and reset after.

https://kb.netgear.com/000038289/R7000-Firmware-Version-1-0-7-12

JamesGL

NETGEAR Employee Retired

May 22, 2017

Hi Aeons,

We’d greatly appreciate hearing your feedback letting us know if you need further assistance.