R7000 port forwarding not working on PS4

Hi All, Im at the end of what I can seeming figure out on my own. I have a R7000 Nighthawk AC1900 router, which I have setup behind a Xfinity gateway. As of today the gateway has been fac res...

Troubleshooting

antinode

Guru

Jun 04, 2018

> R7000 [...]

Firmware version?

> [...] the gateway has been fac reset and then set to bridge mode. [...]

So, the WAN/Internet interface on the R7000 has your public IP
address? What are its first two octets ("a.b" out of "a.b.c.d")? (If
the R7000 is hidden behind another router, then port forwarding by it

may be doomed.)

The alternative to configuring your (unspecified) "a Xfinity gateway"
in bridge/modem-only mode would be to configure the R7000 as a wireless

access point.

> [...] I have also setup port forwarding for my PS4 which is hardline
> connected [...]

   What are the actual port-forwarding rules? Copy+paste is your
friend.

> [...] with a static IP address to the router.

   Is that a true static address (configured on the PS4), or a reserved
dynamic address (configured on the R7000)? What is that address? Have
you verified that the PS4 is actually at that address?

> [...] Am I simply missing something that will allow the port
> forwarding to work properly? Or have I configured things incorrectly and
> this is entirely on me?

   I'd assume so, but more info should permit accurate blame assignment.

Sm1tty
Aspirant
Jun 04, 2018
So it turns out that after talking with 3 different techs with Xfinity my modem/router was not actually getting set to bridge mode, thus never provided me with a public IP address.

Bridge mode finally enabled properly, port forwarding set again and NAT set to open.

Thanks for that response.

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R7000 port forwarding not working on PS4