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Forum Discussion
chopin70
Mar 19, 2018Virtuoso
R7000 wifi drops
Hi, We all know the issues with wifi and R7000. However, I was only expieriencing a few drops a day on 1.0.9.12 and decided to update to V1.0.9.26_10.2.31 - Now, every few minutes, my Androi...
- May 10, 2018
I fixed the issue, really f**king stupid fix. I had to narrow my google search to xda:
Hey everyone I was able to temporarily fix this issue by turning off wifi scanning in (Settings > Location > Improve Accuracy). I heard somewhere on here it might have been a recent app update that is causing the issue.
I normally always have this setting off. I verified, and all my devices had it on back. I guess on each Android update they try to dig again in our privacy...
Disabling it fixed all disconnections on my Galaxy Note 4. Newer devices like Android 7 and Android 8 phones have no issues with this option enabled
Hope it can help Netgear fix it also on their side. In fact, this fix cannot resolve my Android TV disconnections. A TV firmware update made things better on TV but did not fix completely the disconnections
chopin70
Apr 07, 2018Virtuoso
The FW you mention doesn't change anything
Anyway:
- after update TV to latest FW, it seems to work better, one data drop over a week, so it is not kicked off like it used to be
- Galaxy Note 4: still unusable, wifi data drop every few minutes, while connection is good, logs look as always, good. Reset phone didn't fix anything
- Other Android 7 and 8 devices are fine
I will try again longer the Note 4 on another wifi network before throwing the router through a windows :smileywink:
not to be rude, but your issue has nothing to do with what is discussed here. It is recommended to open your own thread instead of jumping in distracting from main issue
douggiese
Apr 07, 2018Apprentice
chopin70 wrote
not to be rude, but your issue has nothing to do with what is discussed here. It is recommended to open your own thread instead of jumping in distracting from main issue
Apologies, to chopin70. I thought we were having similar issues and reporting my experimentation might be helpul to you.
- chopin70Apr 08, 2018Virtuoso
I restored my provider cable modem to router mode and connected to its wifi. No issues at all using my Note 4 for +1h
Back to Netgear: drops data connection every few minutes- Actually, after I have updated the Samsung TV firmware, it fixed the issues on the TV partially: disconnections are really rare, once or twice a week while I couldn't watch a movie for a few minutes
- My Galaxy S7 was fixed a few weeks ago after a Samsung update
- My Note 4 is out of hope since it is no longer supported by Samsung (last update around nov-dec 2017) and updating Play services doesn't fix the issue
- Older Android devices I have (2 Android 5 tablets), have no issues since they no longer received updates since +1 year
So, issue seems, as was supposed through threads, caused by a change in Android firmware by november, but also a failure in Netgear. Update to android or router should fix it. But it seems it is a desperate hope with R7000, after so much months
- douggieseApr 08, 2018Apprentice
Here's a bandaid that may allow you to continue using your Note 4. Leave your ISP modem in router mode with wifi on for your Note 4. Use your R7000 in AP mode for all of your other devices. Set ISP modem and R7000 manually to different channels and use unique SSID's. The downside is the R7000 loses some control features in AP mode, ie parental controls.
- chopin70Apr 08, 2018Virtuoso
Sure I am aware of that possibility, however, I need R7000 router functions include VPN and parental control
Still wired why Netgear doesn't aknowledge and fix it. It is not the Chrome cast issue that is fixed by Play services update, and third party wifi routers are fine.
First Netgear router by the way. I am happy with NAS line and its support. But routers support is really bad
- chopin70Apr 09, 2018Virtuoso
Yes, I did.
I flashed through Odin a whole new system partition of latest firmware
1 TV and 2 Android devices, and many threads here with same issue
So, clearly, it is related to Android, but could be fixed by Netgear... Maybe devices stuck to november/december updates are out of luck since Netgear doesn't seem aware of the issue