Orbi WiFi 7 RBE973
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R7000P Nighthawk time out continues to stop login

GEMALLTHETIME
Aspirant

R7000P Nighthawk time out continues to stop login

I have 3 devices that displays 'LOGON TIME OUT, PLEASE TRY AGAIN. IF THIS ISSUE PERSISTS, TRY REBOOTING YOUR DEVICE'.  I have done that several times and it still will not work.  what iam I doing wrong?

 

Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0
Message 1 of 4
plemans
Guru

Re: R7000P Nighthawk time out continues to stop login

You're trying to login through the browser? 

Have you tried a different browser? 

What firmware are you on? 

What modem/gateway are you connected to? 

Message 2 of 4
GEMALLTHETIME
Aspirant

Re: R7000P Nighthawk time out continues to stop login

I'm trying to login through the NETGEAR app on my cell phone.  I also tried to login through my computer GOOGLE CHROME, and that don't work.  I can't update the firmware because I can't login.  I have a Iphone and a Samsung that it does the same on all the attempts I made. It worked when I first baught the router and I don't check it often but since the new firmware is available to download that is when I found it to not let me in my account. I'm haveing trouble with IP addresses being unsecure and differerent that what is suppose to be.  I don't understand most of this stuff.  So what do I do to rectify it?

Message 3 of 4
plemans
Guru

Re: R7000P Nighthawk time out continues to stop login

What modem/gateway to you have? 

Have you factory reset the router and did a clean reinstall (not from backup)?

That'd get you back to the defaults. 

Message 4 of 4
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