NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

WPlaczek's avatar
WPlaczek
Follower
Jan 02, 2021

R7000p just stopped working

All of a sudden both WiFi and wired connections stopped working. Internet is fully functional and getting great speed when directly connected without router. Because my WiFi network is down I can’t connect via Nighthawk app either...

Any suggestions?

6 Replies

  • plemans's avatar
    plemans
    Guru - Experienced User

    What are the led's on the router doing? (all of them, color/blinking/etc)

  • Just within the last week or so, my internet connection is dropping on a daily basis, only long enough to interrupt streaming or a game.  This affects both wired and wireless connections.  Sometimes it comes back by itself.  Sometimes it requires a reboot (manually) to get it going again.  

     

    Is yours out entirely or intermittent like mine?

      • JustinV's avatar
        JustinV
        Aspirant
        Am I supposed to create my own thread? I’m trying to find others who may have similar symptoms and joining the discussion there. Does it get more visibility from Netgear if there are more threads?