Orbi WiFi 7 RBE973
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R7350 update not working

rachelle9955
Follower

R7350 update not working

My Netgear app on my phone states there is an update (1.2.0.92) i follow the instructions to update however once it states it's done the update shows up again. Any ideas on how to get it to download? 

 

*I do have a laptop but it's doesn't have the port to hook it up to the router so I cannot do it that way 

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plemans
Guru

Re: R7350 update not working

What firmware version are you on?

You can try updating manually. 

https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router

 

Message 2 of 3
Kitsap
Master

Re: R7350 update not working

You stand a better chance of success using a web browser on your laptop than when using a mobile device (phone).  Download the firmware update file.  With your laptop connected to the router via Wi-Fi, follow the manual update instructions.

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