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Forum Discussion
R7800 Non-Responsive
I am having trouble accessing my R7000 Router.
We experienced a power failure and I turned off our DSL Modem/Router and R7000 Router and disconnected power. When the electricity came back on, ...
Alright, I performed another “hard” reset.
After the reset, the unit only would produce one white power light.
I hooked up WAN1 on the R7800 to WAN1 on the AT&T Modem/Router and this produced an orange light on the R7800 WAN1. The AT&T Modem/Router showed a connection on WAN1 and slight activity, but when accessing its menu, the unit wasn’t represented.
I then connected the Computer to the R7800 WAN2 and received a white flashing light. Activity had slowed on this port, but I still not access the menu, because the unit was busy. The unit was clearly connected to the AT&T Modem/Router, because I could see its IP via Network settings.
I then hooked the Computer up to the AT&T Modem/Router at WAN2 and could see that the the Computer was attached via the menu, but that R7800 was not, even though unit was clearly attached to WAN1 via the activity lights?
I then, again, attached the R7800 to the old Netgear Modem/Router in Bridge Mode and still could not access the R7800 menu. Naturally, I couldn’t get online, because the R7800 has no login data.
So again, the R7800 has been reset and has no configuration data and I cannot access the menu.
Truly confused by the situation. I figure the only hope is to try TFTP, but wanted to try all other solutions, prior.
I found the following and figured I would do as it instructed
I have not seen the 2.2 and 5 GHz lights illuminate since the power outage. The Wi-Fi light would illuminate, but since the last hard reset, It has not. Although, I didn’t try holding the button down to invoke it.