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Forum Discussion

thompsondc's avatar
Mar 27, 2021

R7800 firmware not available

Received an email that a security update for firmware was available, but both the app and local ip-based admin screen say no update available

8 Replies

  • > Received an email that a security update for firmware was available,
    > [...]

     

       With my weak psychic powers, I can't see your e-mail.

     

    > [...] but both the app and local ip-based admin screen say no update
    > available

     

       Trust no one, I always say.

     

       What would be interesting now would be the installed firmware
    version.


       To see one opinion of what's current/available:

     

       Visit http://netgear.com/support , put in your model number, and look
    for Downloads.  (For older versions, under Firmware and Software
    Downloads, look for "View Previous Versions".)  Find the kit(s).
    Download the kit(s) you want.  Read the "Release Notes" file for
    instructions.  (In the User Manual, look for "firmware", and,
    especially, for a topic like "Manually Upload Firmware to the Router".)
    When that fails because of a deficient User Manual, try:

     

          https://kb.netgear.com/23960

    • thompsondc's avatar
      thompsondc
      Tutor
      You don't need to see the email, as the entire point is that better is emailing customers with registered devices, but not updating their applications and advertising the firmware update to devices properly.
      1.0.2.82 is available https://www.netgear.com/support/download/
      My r7800 says no update available, yet is on 1.0.2.80.