Orbi WiFi 7 RBE973
Reply

R800 suddenly stop working

brosenz
Apprentice

R800 suddenly stop working

With no reason once a week or every two weeks my router will stop working and once I check it the Power LED with be ORANGE color and every other LED will be OFF, I have to turn off the router to make it work again. I am using the latest FW. Any idea what could be the problem? thanks

Message 1 of 3

Accepted Solutions
storm1985
Prodigy

Re: R800 suddenly stop working

reset device to factory default and if same issue after call support for replacement if you still have warranty.

View solution in original post

Message 2 of 3

All Replies
storm1985
Prodigy

Re: R800 suddenly stop working

reset device to factory default and if same issue after call support for replacement if you still have warranty.

Message 2 of 3
brosenz
Apprentice

Re: R800 suddenly stop working

Thank you, I've done the factory defaults reset multiple times and it always happens again. Unfortunately I am 3 weeks over my 1 year warranty, so I cannot send it in for repair or replacement.

Message 3 of 3
Discussion stats
  • 2 replies
  • 2200 views
  • 1 kudo
  • 2 in conversation
Announcements

Orbi WiFi 7