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R8000, Bootloop after firmware update.

Richard152
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R8000, Bootloop after firmware update.

Hello,

 

I wanted to share an issue we encountered while updating the firmware of our AC3200 R8000 wifi router, and I would greatly appreciate any assistance in resolving it.

 

After waiting for several hours during the firmware update process, we decided to cut the power and restart the router. However, since then, the router has remained stuck with a permanent amber power light. Periodically, all the lights flash, what we assume is a indicating that it might be caught in a boot loop.

 

We have attempted to use the reset button, but it doesn't seem to have any effect. We do have a backup available, which could potentially be of help in resolving the issue.

 

If anyone could kindly point me in the right direction or provide any resources to fix this problem, it would be greatly appreciated.

 

Thank you for your time and assistance.

 

Best regards,

Richard

Message 1 of 2

Accepted Solutions
FURRYe38
Guru

Re: R8000, Bootloop after firmware update.

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW. 
Make sure you enable tftp: https://www.thewindowsclub.com/enable-tftp-windows-10
Video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done:
https://www.youtube.com/watch?v=hXhMgQS5k1o
https://www.youtube.com/watch?v=R9DLrLQrpaw
Mac TFTP: https://www.petenetlive.com/KB/Article/0001247

https://github.com/jclehner/nmrpflash

 

If any of this fails, the router probably needs to be replaced. 

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Message 2 of 2

All Replies
FURRYe38
Guru

Re: R8000, Bootloop after firmware update.

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW. 
Make sure you enable tftp: https://www.thewindowsclub.com/enable-tftp-windows-10
Video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done:
https://www.youtube.com/watch?v=hXhMgQS5k1o
https://www.youtube.com/watch?v=R9DLrLQrpaw
Mac TFTP: https://www.petenetlive.com/KB/Article/0001247

https://github.com/jclehner/nmrpflash

 

If any of this fails, the router probably needs to be replaced. 

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