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Forum Discussion
Solved
R8000 - connectivity issues
Hi Team X6 R8000 router 4MKC997AA02AC Firmware V1.0.4.68_10.1.75 Internet speed test "Good", phone app shows111.33 down, 9.8 up Panel lights: Power: Solid white Internet: flashing white 2.4: ...
from the downgraded version. Once downgraded, then do the factory reset/reinstall. Reason why is old settings can cause issues when switching between firmwares.
Ah, 1.0.4.28
Where can I get that from? I can only see the latest version on the downloads tab
The reset that I've just undertook (an hour or so ago) automatically picked up the latest - so how do you prevent that when factory resetting? I assume I have to disconnect from the modem and then what - hard wired from where and how?
Just reading a few of you other posts in relation to this issue. You've previously advised:
"For best results, I've seen people reset the router, then manually update the firmware, then do another factory reset and clean install. Its a bit long of a process but its worked for some when they're having issues on the newer firmware."
How can I manually update/roll back the firmware?
Ok, I've finally found that firmware version and dowloaded it to my PC.
How do I now get it onto the router?
Rob
OK, firmware rolled back as your earlier reply. Quite straight forward when you delve into the admin options.
Now running V1.0.4.28_10.1.54
When you say reset and clean install, do you mean of this firmware or the latest firmware?
Rob
from the downgraded version. Once downgraded, then do the factory reset/reinstall. Reason why is old settings can cause issues when switching between firmwares.
- Thanks.
All done and now appears stable on main networks on that older firmware. Will monitor for a day or so.
Auto updates now turned off. Hope it stays stable for you!