NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

nadeen's avatar
nadeen
Follower
May 01, 2021

R8000 incorrect password for wifi, 2.4gHz channel not recognized

Hello - My router was reset last week and since then it hasn't been working correctly.

1- Only 5gHz channel 2 allows login, other channel says password incorrect even tho it matches router config

2 - My 2.4gHz channel isn't visable at all

3 - My stupid printer doesn't detect any of my wifi networks

 

I updated the firmware when the router reset to 1.0.4.68_10.1.75.

 

I have tried

1- disabling smart connect (was already disabled)

2 - setting password to 12 characters, resetting password multiple times

3 - disabling QoS (was already disabled)

4 - changing channels to 44 and 149

 

I am reluctant to do a hard reset or restore because I do have at least 1 channel working and what if that stops working?? I do have an ethernet connection to the router.

 

Any help is appreciated.

Thank you.

No RepliesBe the first to reply