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Forum Discussion
BuckyB803
Dec 23, 2016Aspirant
R8000 lost ability for Remote Management Dec 2016
Early December 2016, lost ability to Remotely Manage R8000 router. Router is in remote location and unable to work on in person. Any way to connect remotely in order to update firmware for recent S...
- Jan 01, 2017
I was unable to fix remotely. However, there was a power outage at the remote location which forced the R8000 router to reboot and thus Remote Management was reinstated. I then accessed the router from remote location and updated the firmware. First time I've been thankful for a power outage. Pretty frustrated that the R8000 remote management was disabled for whatever reason for 3-4 weeks.
JamesGL
Dec 29, 2016NETGEAR Employee Retired
Hi BuckyB803,
We’d greatly appreciate hearing your feedback letting us know if you need further assistance.
BuckyB803
Jan 01, 2017Aspirant
I was unable to fix remotely. However, there was a power outage at the remote location which forced the R8000 router to reboot and thus Remote Management was reinstated. I then accessed the router from remote location and updated the firmware. First time I've been thankful for a power outage. Pretty frustrated that the R8000 remote management was disabled for whatever reason for 3-4 weeks.