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Suddenly the router is blocking my phone from being connected to the WiFi. When I login to routerlogin.net using my laptop and chrome, I can access the router. But if I make any changes and hit 'apply' all I get is a spinning circle. If I try to log out nothing happens. If I close the browser window then try to login to the router again, I get an alert saying the request timed out and the router can't be accessed. So I reboot the router by unplugging it and then plugging back in. Then I can access routerlogin.net again. But again if I try to make any changes on the router, this cycle happens again.
Also the only way I was able to get my phone on the WiFi was disabling Auto Access on the router. Then my phone wasn't blocked.
Please help. I really don't like leaving access to my WiFi open to any devices connecting unless I ok them. And I don't want to have to reboot the router every time I want to make changes on the router.
I recommend that you downgrade to v.68 or .62. There are some DNS issues for some users on recent FW. I saw this as well with .76 loaded so I reverted back to v.62. NG is aware of these issues and working on something.
Suddenly the router is blocking my phone from being connected to the WiFi. When I login to routerlogin.net using my laptop and chrome, I can access the router. But if I make any changes and hit 'apply' all I get is a spinning circle. If I try to log out nothing happens. If I close the browser window then try to login to the router again, I get an alert saying the request timed out and the router can't be accessed. So I reboot the router by unplugging it and then plugging back in. Then I can access routerlogin.net again. But again if I try to make any changes on the router, this cycle happens again.
Also the only way I was able to get my phone on the WiFi was disabling Auto Access on the router. Then my phone wasn't blocked.
Please help. I really don't like leaving access to my WiFi open to any devices connecting unless I ok them. And I don't want to have to reboot the router every time I want to make changes on the router.
I was running the previous firmware version when all this started. Then when I logged into the router I saw there was an upgrade so I installed that today. I then double checked that the upgrade actually installed by checking for upgrades on the router.
I've been connected to the Arris TM804 modem for a few years.
I recommend that you downgrade to v.68 or .62. There are some DNS issues for some users on recent FW. I saw this as well with .76 loaded so I reverted back to v.62. NG is aware of these issues and working on something.
There are inexpensive USB to ethernet adapters out there.
If you are connected wirelessly to the router and near the router, say 6 feet min, I supposed you can send the FW file down while connected wirelessly...
