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Forum Discussion
N3th4wk
Mar 05, 2023Aspirant
R8000 router connected with BT FFTH
Hi, I need help in setting up my R8000 router with a BT hub after we have just had installed FFTH. The Bt engineer has connected the Fibre to one of my 4 ethernet connections on the BT hub, and enabl...
FURRYe38
Mar 05, 2023Guru - Experienced User
Has to be the Yellow WAN port in back of the R8000.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Try the R8000 in AP mode with out IP Pass thru on the ISP router.
N3th4wk
Mar 05, 2023Aspirant
HI FURRYe38, I have tried the set up as you have suggested, but I still get an orange light on theR8000 unit for internet connection, so I don't believe I have a live internet connection, the light occasionally flickers like its trying to make a connection but nothing happens
Any other suggestions would be most welcome
- FURRYe38Mar 06, 2023Guru - Experienced User
Try the R8000 in AP mode with out IP Pass thru on the ISP router.
https://kb.netgear.com/20927/How-do-I-change-my-NETGEAR-router-to-AP-mode
Has a factory reset and setup from scratch been performed since last update?
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router
- N3th4wkMar 09, 2023Aspirant
Hi againFURRYe38, can you please explain in simply words how I get this R8000 into AP mode, when I cant connect to it
- michaelkenwardMar 09, 2023Guru - Experienced User
How do I change my NETGEAR router to AP mode? | Answer | NETGEAR Support
And, of course, the manual:
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware.