Orbi WiFi 7 RBE973
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R8000P firmware update issue

QQ2222
Aspirant

R8000P firmware update issue

I believe the router is compromised since it has been uploading 100GB data every day for past several days.

 I was trying to upgrade firmware V1.4.1.50_1.3.10 to the latest one. But there seems no way to fix it by using all the methods i can find from this forum. I have spent hours but failed to upgrade it. Any update on this issue? 

Model: R8000P|Nighthawk X6S AC4000 Tri Band WiFi Router
Message 1 of 6
plemans
Guru

Re: R8000P firmware update issue

I'd start by changing your ssid/password.

Then slowly add devices back in. 

You might be surprised at whats using data

Current setup: CM2000-> RBE973S-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/100mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 2 of 6
QQ2222
Aspirant

Re: R8000P firmware update issue

I did everything you said. Still firmware wont update and DOS attack is happening. This is well know issue as discussed already on the forum. The only solution is replacement.

 

 

 

Message 3 of 6
plemans
Guru

Re: R8000P firmware update issue

I sent you the mod's info on checking on the firmware. 

But the removing device fix the data usage? 

Current setup: CM2000-> RBE973S-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/100mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 4 of 6
QQ2222
Aspirant

Re: R8000P firmware update issue

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R8000p-can-t-update-firmware/td-p/1959938

 

It is exactly the same issue. A lot of ppl can't update firmware. And the log shows


@plemans wrote:

I sent you the mod's info on checking on the firmware. 

But the removing device fix the data usage? 



frequent DOS attacks

Model: R8000P|Nighthawk X6S AC4000 Tri Band WiFi Router
Message 5 of 6
plemans
Guru

Re: R8000P firmware update issue


@QQ2222 wrote:

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/R8000p-can-t-update-firmware/td-p/1959938

 

It is exactly the same issue. A lot of ppl can't update firmware.---I understand this. This is also the public support forum where members of the public help out. We're not netgear. We're not support. We can't fix it. You need to either contact support or potentially a mod (they haven't been as active lately) for help with that. That's why I sent you the mod's info who potentially can help. You can try contacting support. To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process.

Current setup: CM2000-> RBE973S-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/100mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 6 of 6
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