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R8500 2.4GHz network not working...less than 3 years old, can't get any Netgear support without pay
Purchased the R8500 just under 3 years ago and never had an issue until the last couple weeks. Suddenly my smart plugs and switches would lose connection and I would find that the 2.4GHz network was...
Follow up...after a long power down (left completely unplugged for a few hours) of the old router the 2.4GHz network came back! But...only for about an hour before it stopped broadcasting again. So, couldn't get support from Netgear without paying...why would I pay for support on this thing I already spent so much money on when I can just put that towards a new one? Which is what I did...ordered on Best Buy and picked up in store the same day. Went with an ASUS - ROG Rapture GT-AX11000 Tri-band after reading reviews and seeing that ASUS does a 2-year warranty. Hopefully it lasts longer than this Netgear did...not even 36 months. On the bright side, I now have a nice 5GHz access point in the R8500, so it isn't a complete paper weight now. Between the two I now have good 5GHz access in most of the house where faster speeds are needed the most. This new ASUS AX11000 has AiMesh WiFi capabilities though, and WiFi 6 (802.11ax). Probably a little overkill for what I need right now, but I'll be ready when I start getting new devices with ax and can go to mesh wifi setup if needed.
Follow up...after a long power down (left completely unplugged for a few hours) of the old router the 2.4GHz network came back! But...only for about an hour before it stopped broadcasting again. So, couldn't get support from Netgear without paying...why would I pay for support on this thing I already spent so much money on when I can just put that towards a new one? Which is what I did...ordered on Best Buy and picked up in store the same day. Went with an ASUS - ROG Rapture GT-AX11000 Tri-band after reading reviews and seeing that ASUS does a 2-year warranty. Hopefully it lasts longer than this Netgear did...not even 36 months. On the bright side, I now have a nice 5GHz access point in the R8500, so it isn't a complete paper weight now. Between the two I now have good 5GHz access in most of the house where faster speeds are needed the most. This new ASUS AX11000 has AiMesh WiFi capabilities though, and WiFi 6 (802.11ax). Probably a little overkill for what I need right now, but I'll be ready when I start getting new devices with ax and can go to mesh wifi setup if needed.