Orbi WiFi 7 RBE973

Re: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

CaledonKen
Star

Betreff: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

Are any of the posters on this thread having success with version 156 with respect to this error? That is, does v156 fix this DNS issue?

 

 

 

 

Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
Message 51 of 93
DirtyWilly
Star

Betreff: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

V1.0.2.156 (latest as of 12/20/2021) did not resolve the issue.  It addressed many DNS issues, but websites that use certain types of SSO, INCLUDING NETGEAR!!! don't load properly the first time.  The page has to be loaded multiple times and only once loaded and in the cache does it work.  As soon as the cache is cleared it repeats the issue.

Message 52 of 93
CaledonKen
Star

Betreff: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

Thanks. 

 

Well I'll be in the market for an AX router soon. Can't say I'm impressed. Seems there would be a lot of people here willing to help NetGear resolve this. 

 

Happy Holidays

Message 53 of 93
weblee
Guide

Betreff: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

I updated to 156 and everything that was misfiring is now working.  My issue now - everytime it has to block a site on the "blocked sites" list -it sends a log email!!

 

The speed the router is capable of is back and I did just restore the 136 config to this revision so lets see what happens when I reset and config from scratch.  Just too many people in the house for the holidays for me to put it on the operating table right now.  The speed should make my day easier and keep me from being the IT guy over Christmas.

Model: R8300|Nighthawk X8 AC5000 Smart WiFi Router
Message 54 of 93

Betreff: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!


@weblee wrote:

I updated to 156 and everything that was misfiring is now working.  My issue now - everytime it has to block a site on the "blocked sites" list -it sends a log email!!


On my Netgear routers, in the browser graphical user interface (GUI) I can decide which events to log.

 

  • Advanced
  • Administration
  • Logs
  • Attempted access to blocked sites and services

I can also change the schedule for email  notifications.

 

  • Advanced
  • Security
  • E-mail

 

 

 

Message 55 of 93
weblee
Guide

Betreff: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

Thanks!  In my haste I had overlooked that approach.

 

I have the logging set to send email when full.  I have a script that collects them into 1 file and they stay sequential that way.  On a schedule I get overlap so it appears to have duplicate entries for sets of entries.

Model: R8300|Nighthawk X8 AC5000 Smart WiFi Router
Message 56 of 93

Betreff: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!


@weblee wrote:

 

I have a script that collects them into 1 file and they stay sequential that way. 


Fancy stuff.

 

Should provide you with some light relief trying to adjust the script. Lots of variables you can play with.

 

Have fun.

 

Message 57 of 93
DirtyWilly
Star

Betreff: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

You're saying this firmware V1.0.2.156 worked for the 8300?  This post is for the 8500.  The 8500 is still having problems with the V1.0.2.156 firmware, I had to revert back to 144 yet again.

Message 58 of 93

Betreff: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!


@DirtyWilly wrote:

You're saying this firmware V1.0.2.156 worked for the 8300? 

.


Oh dear. Netgear has used the same numbers for two different devices. Both on the same date.

 

R8500 Firmware Version 1.0.2.156 | Answer | NETGEAR Support

 

R8300 Firmware Version 1.0.2.156 | Answer | NETGEAR Support

 

It doesn't usually do that. For obvious reasons.

 

Firmware is not transferable between different devices.

Message 59 of 93
weblee
Guide

Betreff: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

Yeah I got this one at costco and tried DD-wrt on it but had to flash it to R8500 firmware to get it installed.  There were some minor differences like usb port count per ddwrt.

 

in any event after that debacle I reflashed back to stock and thats why my posts are in the wrong thread!!!

 

Maybe Netgear UNIFIED the models?

Model: R8300|Nighthawk X8 AC5000 Smart WiFi Router
Message 60 of 93
HungHau
Initiate

Betreff: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

Glad I found this...

 

Looks like V1.0.2.156 still has the messed up DNS problem.  I been debugging all day and it appears that it is a problem with the router after I did the firmware update.

Looking to roll back now to V1.0.2.144

Message 61 of 93
SSP2020
Guide

Re: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

Still Netgear pushing for Upgrade to R8500-V1.0.2.156_1.0.105.zip(01/06/2022). I will never do this upgrade. it was very hard time for me to upgrade and then DNS issue and Rollback again. Purposefully made this upgrade so that users must go for new Device I think

Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
Message 62 of 93
DirtyWilly
Star

Re: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

I started this post and gave up waiting on Netgear.

V1.0.2.144 was unstable and crashing the router a few times a week

V1.0.2.154 has the DNS issue loading sites

V1.0.2.156 has the DNS issue loading sites

 

I ended up buying the newly released ASUS ROG Rapture GT-AX6000.  So far so good.

Message 63 of 93
weblee
Guide

Re: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

I agree! 


@SSP2020 wrote:

Still Netgear pushing for Upgrade to R8500-V1.0.2.156_1.0.105.zip(01/06/2022). I will never do this upgrade. it was very hard time for me to upgrade and then DNS issue and Rollback again. Purposefully made this upgrade so that users must go for new Device I think


I spoke with tech support and after many promises that I would get support -  was told since its end of life they could refer me to someone who can recommend a new router to fit my needs.

Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
Message 64 of 93
weblee
Guide

Re: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!


@DirtyWilly wrote:

I started this post and gave up waiting on Netgear.

V1.0.2.144 was unstable and crashing the router a few times a week

V1.0.2.154 has the DNS issue loading sites

V1.0.2.156 has the DNS issue loading sites

 

I ended up buying the newly released ASUS ROG Rapture GT-AX6000.  So far so good.

 

Im looking at an ASUS model as well - got a new job and how you are configured to work from home is a big deal to them.  You have a choice of several approved cablemodem/router combos (that surprised me), an approved router list and approved firewall/IDS if you keep your current legacy config.

 

you just cant win


 

Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
Message 65 of 93
DirtyWilly
Star

Re: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

I WFH as well so a stable home connection is important.  However, I do enjoy gaming and it tends to dictate my hardware choices.  The Asus has a dedicated LAN port just for gaming, takes priority over all network traffic among other updated packed-features.

Message 66 of 93
CaledonKen
Star

Re: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

Any posters on this thread that were having DNS issues with the previous firmware releases, have you tried version 158? Do the issues still persist? 

Message 67 of 93
SSP2020
Guide

Re: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

I'm still using V1.0.2.144 and not upgraded to V1.0.2.158 as I don't want to Screw my work from Home.
if anyone upgraded please share the Experience.

Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
Message 68 of 93
FURRYe38
Guru

Re: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

"If it works, don't fix it." 

Message 69 of 93
weblee
Guide

Re: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

I did…not as consistent a problem but the same issues. The problem is I have not been able to erase and down rev to eliminate these issue!

 

 

Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
Message 70 of 93
FURRYe38
Guru

Re: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

Should be able to factory reset and download older FW:

https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router

 

I recommend using the ERASE button under Advanced tab/Admin/Backup


@weblee wrote:

I did…not as consistent a problem but the same issues. The problem is I have not been able to erase and down rev to eliminate these issue!

 

 


 

Message 71 of 93
Tlrobin21
Aspirant

Betreff: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

I have also encountered the same problem with my wired pc kept thinking it was a windows problem as it would load edge browser but constantly having problems with internet connectivity even though computer says it’s connected was about to drive me bonkers glad for your post as I’m upgrading my mobo and cpu in advance of windows 11 since my cpu isn’t compatible hope they update the fw soon getting irritated trying to get things done
Message 72 of 93
binkso
Aspirant

Re: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

Hi,

 

I have had the same DNS issue. I have wondered if it's related to Netgear moving away from OpenDNS for LPC? Anyway, I rolled back firmware version and that worked for 6 months. However last week my wifi suddenly stopped working. Factory reset etc, no devices would stay connected to the internet for more than a few minutes. I updated to the ....158 firmware version. Wifi now works fine, but the DNS issues are back. Unfortunately the only solution for me is to buy a new router and recommend anybody in the future to not buy a Netgear router. Their lack of support is terrible and feels predatory. This was an expensive router and I should have no need to upgrade it unless the hardware itself fails. It's all well and good to only offer support for new products, but when your firmware updates clearly break products there needs to be a channel for people to report it and get a response from Netgear.

Anybody have any recommendations for something similar to the R8500 that isn't Netgear?

 

Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
Message 73 of 93
SSP2020
Guide

Re: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

Hi Can you Please share your experiece if you have upgraded to V1.0.2.158?
are you still facing the DNS Issue?
https://community.netgear.com/t5/Nighthawk-WiFi-Routers/New-R8500-Firmware-Version-1-0-2-158-Release...

Model: R8500|Nighthawk X8 Tri-Band AC5300 WiFi Router
Message 74 of 93
binkso
Aspirant

Re: R8500 Latest Firmware Version V1.0.2.154 Broke DNS!

For me,

 

V1.0.2.144 - DNS no errors, everything loads find. However now wifi stopped working

 

V1.0.2.156 - DNS errors, some pages partial or not loading

 

V1.0.2.158 - DNS errors, some pages partial or not loading

 

(DNS settings, tried ISP auto, changed to Cloudflare or Google. Tried on both router and PC, makes no difference.)

Message 75 of 93
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