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R8500 Log Files Not Clearing
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I've setup daily log file emails. After receiving the message I usually check the log and then clear it. The next day I get the same log file. I've tried clearing, refresshing and applying but I still get the log file daily... for the most part. Sometimes it actually gets cleared. What's going on?
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Re: R8500 Log Files Not Clearing
Welcome to the community, @RealDogfart
What kind of log files?
Are you saying that the log files are the same time and date or same logs with different time and date?
Can you post a screenshot?
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Re: R8500 Log Files Not Clearing
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Re: R8500 Log Files Not Clearing
That's right, those are the log files. That's the only place to see the logs.
Are you getting the same logs everyday with the same date and time?
You may post your screenshot by clicking the image icon.
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Re: R8500 Log Files Not Clearing
Interesting... the icon is grayed out but it still works.
So my issue is that even when I refresh, clear or apply the log, I get the same one daily. It's not clearing the log. To be honest, I havent tracked how long I get them but it could be for 7 days. Each day they are identical
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Re: R8500 Log Files Not Clearing
Did you try to reflash the firmware of the router?
If you have the latest firmware, re-upload the latest firmware then do a factory reset then reconfigure the router.
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Re: R8500 Log Files Not Clearing
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Re: R8500 Log Files Not Clearing
Feel free to give us an update once you have tested it.
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Re: R8500 Log Files Not Clearing
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Re: R8500 Log Files Not Clearing
It will just restore the settings to factory default.
It will not revert the firmware.
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Re: R8500 Log Files Not Clearing
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Re: R8500 Log Files Not Clearing
No problem. Feel free to provide us your feedback once you have tried it.
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Re: R8500 Log Files Not Clearing
Glad to hear that it's resolved!
Thank you for the update too.
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