R9000 Insteon Hub 2014

Over the past few weeks I've been having trouble with my insteon hub 2014 connecting reliably to the internet. When I look at its IP address in the router it says 169. 254. 254. 254. If I reboot the router and the insteon hub it'll start working again sometimes for a couple hours other times for many days. I have assigned it a static IP and that seemed to work for about a week but now is not working anymore. I contacted insteon and they pointed the finger at spectrum (internet provider). When insteon looked at my router they could see a real IP address but I was seeing the 169.254 in the router. at this point I don't know if it's Netgear or insteon that's the issue. It seems to me this started happening after the last firmware update.