Orbi WiFi 7 RBE973
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RAX45 Can't change DNS Servers

MortJared
Aspirant

RAX45 Can't change DNS Servers

RAX45

Firmware Version V1.0.2.82_2.0.50

We use web content filtering through a DNS server (or used to until we replaced our router), However I am unable to change the DNS settings on this router.  The option to "use these DNS servers" is unselctable.  I can click and click on it and it doesn't to anything.  I can fill out the servers, but still unable to select the option to use them. When I select "apply" or "test" it does something for 30 seconds thens comes back to the screen with no changes saved.

Message 1 of 5
plemans
Guru

Re: RAX45 Can't change DNS Servers

what modem/gateway are using? 

are you using the IPv6 settings? 

Message 2 of 5
MortJared
Aspirant

Re: RAX45 Can't change DNS Servers

Modem is supplied by my ISP it is a Motorola Surfboard SB6180

I am not using the IPv6 settings on the router.

Message 3 of 5
plemans
Guru

Re: RAX45 Can't change DNS Servers

If you factory reset the router and reinstall, does it work?

Message 4 of 5
FURRYe38
Guru

Re: RAX45 Can't change DNS Servers

Is Armor enabled on the routers web page? 

What browser are you using? 

 


@MortJared wrote:

RAX45

Firmware Version V1.0.2.82_2.0.50

We use web content filtering through a DNS server (or used to until we replaced our router), However I am unable to change the DNS settings on this router.  The option to "use these DNS servers" is unselctable.  I can click and click on it and it doesn't to anything.  I can fill out the servers, but still unable to select the option to use them. When I select "apply" or "test" it does something for 30 seconds thens comes back to the screen with no changes saved.


 

Message 5 of 5
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