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SirW's avatar
SirW
Follower
Jul 29, 2021

RBR50: no wifi, no top light, power LED solid green

My 13-month-old RBR50 router stopped working yesterday. It started working intermittently while I was streaming a movie, then suddenly stopped working completely. So I turned it off and on, and now it appears to be bricked: no wifi, no top light, and the power LED is solid green. I tried factory reset, but nothing happened after 30+ seconds of keeping the reset switch pushed.

 

I looked in the discussion forum and found a link to this support article: How to upload firmware to a NETGEAR router using TFTP client? 

 

However, my laptop doesn't detect a link on the ethernet cable when directly connected to the router. I suspect that the router is completely dead, but before giving up I thought about asking if there's anything else I can try.

1 Reply

  • > However, my laptop doesn't detect a link on the ethernet cable when
    > directly connected to the router. [...]

     

       That's worse than "mostly dead".

     

    > [...] I suspect that the router is completely dead, [...]

     

       I wouldn't say "completely dead" if you got any LED activity, but it
    does sound as if it's completely useless.

     

    > [...] I tried factory reset, but nothing happened after 30+ seconds of
    > keeping the reset switch pushed.

     

       Another very bad sign.

     

    > [...] asking if there's anything else I can try.

     

       Nothing leaps to mind, other than verifying that the power adapter is
    doing its job.