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Forum Discussion
Solved
RMA Address
I've completed most of the process to return my router for RMA exchange, but, I have no address to ship the unit to. Is this supposed to be part of the email information?
I have my RMA number and s...
Hi sjh750,
You're most welcome.
Regards,
Blanca
Community Team
I spent 2.5 hours on the phone the other day and finally got someone to honor the warranty on my router that died AT one year (which means I had to call after that one year mark). I got the email to complete the RMA process. I went to the link and was told I would be sent further instructions. I got nothing. So here I am, 4 days into my 10day window to return said router and have no way to know where to send it. I ONLY have the RMA number because I wrote it down from the phonecall. This entire process has been a nightmare. Someone PLEASE give me the address and instructions!
I don't know why they kept it as such a secret, it's just their Contact Us address.
NETGEAR Returns
3605 Knight Road, Suite 101
Memphis Tennessee (TN), 38118
Instructions: https://kb.netgear.com/1113/Warranty-Return-Policy
Thank you