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Forum Discussion
Solved
RMA Address
I've completed most of the process to return my router for RMA exchange, but, I have no address to ship the unit to. Is this supposed to be part of the email information?
I have my RMA number and s...
Hi sjh750,
You're most welcome.
Regards,
Blanca
Community Team
Hi sjh750,
Welcome to NETGEAR Community!
I have sent you a message. Please check your inbox.
Regards,
Blanca
Community Team
I have completed the online RMA form and got my RMA number three days ago. I am still waiting for a email response on where to ship my router. Help please.
Netgear support is a joke anymore. The RMA process should be seamless. All info given at time of the RMA being issued. That is the way any RMA's I have ever done worked.
With all the support issues I see it will be a long time before I come back. Anyone want a r8000 or r8880p? Make me an offer.
I have posted it earlier, two posts above.
NETGEAR Returns
3605 Knight Road, Suite 101
Memphis Tennessee (TN), 38118Instructions: https://kb.netgear.com/1113/Warranty-Return-Policy
Thanks. I did see your original post but I was hesitant to use it because I tried looking it up and only found Tracelogix as the address owner. I would hate to send it to the wrong place. I just find this whole RMA process just unbelievable for a company this big. I guess I’ll just have to keep my fingers crossed and hope I really do get my router fixed and returned.
You would think the instructions page for how to send back a product would have the address clearly posted...
You're right though, the address comes up as belonging to another company.
