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Forum Discussion

sjh750's avatar
sjh750
Aspirant
Jun 11, 2018
Solved

RMA Address

I've completed most of the process to return my router for RMA exchange, but, I have no address to ship the unit to. Is this supposed to be part of the email information? I have my RMA number and s...
Troubleshooting
  • Blanca_O's avatar
    Blanca_O
    Jun 11, 2018

    Hi sjh750, 

     

    You're most welcome. 

     

    Regards, 
    Blanca 
    Community Team

mmolinas's avatar
mmolinas
Aspirant
Sep 29, 2018

Hello, 

 

I have completed the RMA Process but have not received any emails regarding the address I am to ship my faulty device to. Can someone please assist?

Nobodycares123's avatar
Nobodycares123
Star
Sep 29, 2018

Just two posts up, there is the address:

 

This is the form email they sent. Address included. For USA. This is from the Netgear rep.

 

"

Thank you for responding. It shows in our system that you opted for ....allows you to return the defective unit to the RMA fulfillment center. As soon as the fulfillment center receives the defective product, a replacement unit is shipped out to your address.

Below is the address where you can send the defective product:


NETGEAR Returns 
3605 Knight Road, Suite 101 
Memphis Tennessee (TN), 38118

 

You may also check the link below for further details on the Netgear Warranty Return Policy.

http://kb.netgear.com/app/answers/detail/a_id/1113/~/warranty-return-policy

 

Thank you for choosing NETGEAR."