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Forum Discussion

sjh750's avatar
sjh750
Aspirant
Jun 11, 2018
Solved

RMA Address

I've completed most of the process to return my router for RMA exchange, but, I have no address to ship the unit to. Is this supposed to be part of the email information? I have my RMA number and s...
Troubleshooting
  • Blanca_O's avatar
    Blanca_O
    Jun 11, 2018

    Hi sjh750, 

     

    You're most welcome. 

     

    Regards, 
    Blanca 
    Community Team

sgkfu's avatar
sgkfu
Aspirant
Oct 04, 2018

Hi.

Still don't know where to send faulty arlos after RMA completed. 

Please send me an address. 

  • WTAF's avatar
    WTAF
    Aspirant
    Oct 04, 2018

    It's been posted 8 times already in this thread.

    Read it

    • schumaku's avatar
      schumaku
      Guru - Experienced User
      Oct 04, 2018
      WTAF wrote:

      It's been posted 8 times already in this thread.

      Not all customers with granted RMA are US based.

      • WTAF's avatar
        WTAF
        Aspirant
        Oct 04, 2018

        Netgear doesn't answer. Reading the thread also gives that information to anyone needing help.

        The only answer is going to be the same US RMA address. If that's not what is needed then I guess this person is going to have a fun time getting anyone at Netgear to actually do their jobs.

  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Oct 04, 2018

    WTAF - Please send me a PM and provide me with your case number and/or email so we can ensure we are taking the appropriate action

     

    ~Christian 

    • dstev1's avatar
      dstev1
      Aspirant
      Oct 04, 2018
      RMA 583487 rockvilledan@yahoo.com
      • Christian_R's avatar
        Christian_R
        NETGEAR Employee Retired
        Oct 05, 2018

        dstev1 - Thanks for reaching out. Have you received an email regarding the RMA? 

         

        ~Christian