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Forum Discussion
sjh750
Jun 11, 2018Aspirant
RMA Address
I've completed most of the process to return my router for RMA exchange, but, I have no address to ship the unit to. Is this supposed to be part of the email information?
I have my RMA number and s...
- Jun 11, 2018
Hi sjh750,
You're most welcome.
Regards,
Blanca
Community Team
WTAF
Oct 04, 2018Aspirant
I blame Netgear because they didn't send it.
I don't have problems with other emails getting blocked, I know how to check clutter/spam, and I never got the email.
Netgear doesn't do anything right in my experience, but you feel free to live in your rose colored world. I, on the other hand, have a worthless router that was a 'replacement' and no way to convince those tools it's just as broken as the original because I'm repeatedly told to power cycle it or update the firmware through my ISP which isn't possible. I have no faith in them because they are at fault.
schumaku
Oct 04, 2018Guru - Experienced User
WTAF wrote:
I blame Netgear because they didn't send it.
I don't have problems with other emails getting blocked, I know how to check clutter/spam, and I never got the email.
Christian_R please ensure this Netgear customer does get the RMA information he requested.