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Forum Discussion
ABrewer91
Jun 15, 2021Aspirant
Random Disconnects
Hello there, First off, thanks for taking the time to read through this. Any information any of you have will be greatly appreciated. So... for quite awhile now, maybe 2 years? I've had ra...
plemans
Jun 16, 2021Guru - Experienced User
An actual firmware number helps. Since that router has had a couple firmware issues.
Try it with wired devices as well to see if its just a wireless vs wired issue
ABrewer91
Jun 16, 2021Aspirant
I won't be able to get you an actual firmware # until later when I get home. As far as the wired vs wireless, I'm always hard wired, my PC is never on wifi.
- ABrewer91Jun 24, 2021AspirantSorry for the long interval between responses. I THOUGHT the problem had been fixed after a factory reset but it came back tonight. Here's the firmware version that the router is running;
V1.3.1.64_10.1.36- plemansJun 25, 2021Guru - Experienced User
you could try the latest 1.3.2.134 version.
https://www.netgear.com/support/product/R7000p
Or the one I'd recommend if there's still issues is the 1.3.0.20 version. its the version prior to netgear armor.
the both the r7000 and r7000p, I'd recommend installing over a hardwired connection and doing a factory reset/reinstsall afterwards for best results.
- ABrewer91Jun 25, 2021AspirantSorry for the confusion, so you're saying do the firmware update THEN factory reset/reinstall after the update?